Sales Assistant Customer Service (temporary)

Toshiba Tec Germany Imaging Systems GmbH is part of a global corporation operating in the technology sector and due to its innovations has been a leader in its field for more than 140 years - for example as a leading manufacturer & supplier for digital and multifunctional systems for office communication. For our European Headquarter located in Neuss (close to Düsseldorf) we are currently looking for a new colleague to support our European SCM Center as


Sales Assistant (m/f/d) Customer Service  

-temporary / parental leave replacement-

Our benefits:

  • The possibility of continuous training and certification in the respective field of activity
  • Flexible working hours to create a pleasant work-life balance
  • 30 days holiday per year and additional special leave
  • A workplace in a professional environment with very good, free parking facilities and good public transport and traffic connections
  • Coffee, tea and water are at your disposal free of charge, and you will also find various restaurants in the immediate vicinity


Main responsibilities:

  • Accurate processing of customer orders and transfer them to the warehouse in timely manner
  • Secure the information flow towards our customers with regard to shipment schedules, allocations and availability of goods
  • Make sure that all customer inquiries are quickly answered and/or transferred to the responsible person/department
  • Coordinate order releases with the finance department
  • Coordination of shipments in close cooperation with the Logistic Group
  • Generals correspondence with customers (English language)
  • Issue shipping advice to customers
  • Check customer claims – damages & physical differences
  • Organise intercompany returns
  • Handle price differences (issue credit/debit notes)
  • Review open order list with customers
  • Process direct shipments from European and overseas suppliers


Your requirements:

  • Commercial/business qualification, import/export experience is an asset
  • Good spoken and written English (mandatory), German and additional European language skills an asset
  • ERP System (preferably Oracle) and computer knowledge (MS Office, especially Excel)
  • Good communicator & excellent team worker


You are hard-working and committed?

Apply now and convince us with your application. Please include your CV and references together with your compensation expectations and earliest start date. Please submit your application. Any questions? Please contact Ms. Lottmann or check our website.


With regard to our information obligations in accordance with the General Data Protection Regulation, we refer to our data protection declaration, which you can view under the following link: 

Published on:
13th December 2022

Neuss / Germany + mobile work

Type of contract:
Temporary employment (limited)

Working hours:

Toshiba Tec Germany Imaging Systems GmbH
Mrs. Julia Lottmann
Carl-Schurz-Str. 7
41460 Neuss/Germany
+49 2131-1245-0